Before Patsy can call a technician to fix a copier, she needs to know which copier, exactly where the jam is and how often it is jamming. Jess suggested placing a form to track this information under the Thin Client Stats form to record this information. I'll create one shortly.
Sharon asked we watch that the number of lost copies equal the coin refund amount (5 copies = .50).
Questions? Suggestions?
Thanks, Barbie
Was this resolved? I don't see an out of order sign on the copier anymore and students were using it today. 9/29/11
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